How to disable 'Ask a Question' button in search results in Confluence
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The Questions for Confluence plugin will add a button in all search results prompting users to 'Ask a Question' if they could no find the desired results in Confluence. This can be an issue if not all Confluence users have permission to access Confluence Questions. You can disable this module in the Add-ons page.
Solution
Log into Confluence as an internal administrator
Go to ⚙-> Add-ons -> All add-ons (from the drop-down)
Locate the Questions for Confluence Plugin
Click on the plugin to expand it
Expand the submodules (should be ~228 of 229 modules enabled)
Find the Search Sidebar 'Ask A Question' submodule
Click on 'Disable' to disable that submodule
Go back to the main page and try searching for something from the top right search bar
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