'extractBundledPlugins Couldn't find atlassian-bundled-plugins.zip on classpath' Due to Solaris TAR Utility

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When configuring Confluence to use a datasource, the following errors appear in the atlassian-confluence.log:

1 2 3 4 5 6 2008-04-18 12:22:17,243 ERROR [http-8080-Processor3] [springframework.web.context.ContextLoader] initWebApplicationContext Context initialization failed -- url: /setup/setupdatasourcedb.action | userName: anonymous | action: setupdatasourcedb org.springframework.transaction.CannotCreateTransactionException: Could not open Hibernate Session for transaction; nested exception is java.lang.UnsupportedOperationException Caused by: java.lang.UnsupportedOperationException at org.apache.tomcat.dbcp.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:116) at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:554)

And:

1 2 2008-04-18 12:21:35,336 ERROR http-8080-Processor3 atlassian.confluence.plugin.ConfluencePluginManager extractBundledPlugins Couldn't find atlassian-bundled-plugins.zip on classpath – url: /setup/setupdatasourcedb.action | userName: anonymous | action: setupdatasourcedb

Or:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Jun 8, 2011 12:37:42 AM org.apache.catalina.core.StandardHostValve custom SEVERE: Exception Processing ErrorPage[errorCode=500, location=/500page.jsp] org.apache.jasper.JasperException: An exception occurred processing JSP page /500page.jsp at line 62 59: A system error has occurred &mdash; our apologies! 60: </p> 61: <p> 62: For immediate troubleshooting, consult our <strong><a href="<%= I18NSupport.getText("url.confluence.knowledge.base") %>">knowledge base</a></strong> for a solution. 63: </p> 64: <p> 65: If you would like to receive support from Atlassian's support team, ask your Stacktrace: at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:519) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:410) ..... Caused by: javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.confluence.util.I18NSupport at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:865) at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:794) at org.apache.jsp._500page_jsp._jspService(_500page_jsp.java:855) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386) ... 36 more Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.confluence.util.I18NSupport at org.apache.jsp._500page_jsp._jspService(_500page_jsp.java:156) ... 39 more

Cause

Using Sun Solaris's built in tar utility can cause files with long paths to be cut off. E.g. confluence/WEB-INF/classes/com/atlassian/confluence/setup/atlassian-bundled-plugins.zip is considered a long path.

Similar issues are known to occur with the AIX version of zip.

Resolution

You need to use GNU tar when untarring your install file as described in Installing Confluence Standalone on Unix.

Updated on April 8, 2025

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