External User Management Does Not Disable User Management in Confluence
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Enabling 'External User Management' does not disable User management in Confluence, as outlined in Disabling the Built-In User Management.
Cause
The 'Enable External User Management' option does not work as advertised, as of Confluence 2.9.3.
Resolution
Please refer to Disabling the Built-In User Management.
Was this helpful?