Exporting a page in Confluence results in 'Your request could not be processed because a required security token was not present in the request' error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Attempting to export a page/space fails with the error message "Your request could not be processed because a required security token was not present in the request".
Cause
The following REST call fails in the browser console due to compressed HTTP requests:
1
2
GET http://HOST/ContextPath/includes/js/ajax.js
Uncaught ReferenceError: getXmlHttp is not defined
Workaround
Go to Confluence Administration > General Configuration
Click the "Edit" button
Uncheck the "Compress HTTP Responses"
Click Save button
Was this helpful?