Error when clicking on notification box in Confluence

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Clicking on notifications box in Confluence results in error message in notifications box.

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The following appears in the atlassian-confluence.log:

1 2 3 4 5 java.lang.NumberFormatException: For input string: "4294967295" at java.lang.NumberFormatException.forInputString(Unknown Source) at java.lang.Integer.parseInt(Unknown Source) at java.lang.Integer.parseInt(Unknown Source) at oracle.jdbc.driver.OracleResultSetMetaData.getPrecision(OracleResultSetMetaData.java:303)

Cause

Oracle database drivers are out of date.

Resolution

  • Download latest Oracle driver for database version in accordance with our Database Setup for Oracle

  • Follow steps to place driver in correct location

  • Restart Confluence

Updated on April 10, 2025

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