Error linking an image

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

You see this error when trying to add an image in a page:

Unable to render embedded object: File (NameOfAttachment.gif) not found.

Cause

CamelCase is enabled and is automatically creating a link with the image file name because it's using mixed case (capitalized and compounded together without spaces LikeThis) in your attachment file name.

Resolution

You can either disable CamelCase or edit the file name to a different case.

Updated on April 16, 2025

Still need help?

The Atlassian Community is here for you.