Error creating bean with name 'com.stilsoft.confluence.extra.cipe.transformer.InPlaceTranformer' when receiving comment notifications
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
You received the following error in your comment notifications:
The error is only observed when someone commented on a page and you received the notification. It doesn't seem to affect any other mail notifications.
Diagnosis
Temporarily enable Plugin Safe Mode and see if it makes any difference. This will disabled all user-installed plugins at once. So if the issue does not occur again, it is caused by one of the third-party plugins installed. This may need to be done during non-peak hours as disabling third-party plugins would cause users unable to perform some operations provided by those plugins. Once the test has been carried out, disable this mode.
Cause
Caused by Confluence InPlace Editor
Solution
Resolution
Disable the plugin and contact the author directly at http://stiltsoft.desk.com/customer/portal/emails/new
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