Editing the Context Path and Then Clicking on Profile or Space Links Triggers a 404 Error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After editing the context path in the Confluence Server Base URL, some links related to spaces and some profile links don't contain the new base url, and when clicked generate a 404 error. Also the icons on the top navigation bar will render letters instead of icons:
There will be NO errors shown in the atlassian-confluence.log file for this behavior.
Cause
This problem happens because there's a "/" on the context path parameter in the server.xml file, which is not well handled by Tomcat.
Resolution
Stop the Confluence server.
Go to your <Confluence Install Directory>/conf.
Edit the
server.xmlfile.In the Context element, change the value of the path from:
1Context path="/"to
1Context path=""Save the file.
Start Confluence.
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