Editing a page loads slowly in Internet Explorer

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Editing a page in Confluence takes 3-5 seconds in Internet Explorer. While the page is loading, the editor (rich text or wiki markup) is displayed far down the screen, as in this sample screen shot of Internet Explorer 6:

(Auto-migrated image: description temporarily unavailable)

Causes and Resolutions

  1. There is a known problem with the Atlassian UI plugin bundled with Confluence 3.0 that causes the loading of several transparent PNG images to fail. See AJS-121. Upgrade Confluence to 3.1 or later.

  2. IE 6 performs poorly. Upgrade to Internet Explorer to IE7 or later.

  3. Disable HTTPWatch if it's running.

Updated on April 8, 2025
Platform
Data Center only
Product
Confluence Data Center
On this pageSymptomsCauses and Resolutions

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