Daily Summary email, Recommended Updates email, PDF export or edited pages contain broken links

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Links break in some aspects of Confluence:

  1. Daily Summary emails

  2. Recommended Updates emails

  3. PDF Export

  4. Editing pages with existing links

Cause

The Server Base URL is set incorrectly.

Resolution

  1. Set your Server base url to be the correct value (i.e. the one you use to connect to Confluence).

  2. Ensure that the URL contains a / at the end if you use a context path, eg http://my.company.com/confluence/

Updated on April 8, 2025

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