Creation of application link does not complete and keeps loading
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
While trying to create an application link from JIRA to Confluence or Confluence to JIRA, application link dialog keeps loading. The Application is not created correctly and will not work
You will not be able to move ahead and the screen will appear as below .
Cause
This happens because the proxy parameters are not specified in the server.xml
Resolution
Specify the below parameters in the server.xml of the application you are facing this issue
scheme="https" proxyName="confluence.example.com" proxyPort="443"
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<Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false"
maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080"
protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true"
scheme="https" proxyName="jira.example.com" proxyPort="443" secure="true"/>Was this helpful?