created.and.modified.by.on Is Displayed Below The Page Title After Upgrade

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

When viewing a page in Confluence, the page details such as Creator, Last Modifier, and the time is not displayed in the page. This happens after a system upgrade.

The following appears in the atlassian-confluence.log

1 2 2015-03-23 07:37:30,628 ERROR [main] [atlassian.plugin.loaders.ScanningPluginLoader] deployPluginFromUnit Because of the following exception: java.lang.IllegalArgumentException: The artifact URI file:/path/plugins-cache/1360361403000upload_21a04b2d_13a27c773f4__7f91_00013055.tmp is not a valid plugin artifact

Diagnosis

Diagnostic Steps

  • Ensure that there are no customisations in the site (e.g: Layouts, Custom HTML, Stylesheet, modified files)

  • In testing environment, try to TRUNCATE the DECORATOR table (resolution of (Archived) Confluence 5 global navigation bar gone article)

  • In testing environment, run the following query and restart the instance to see if the issue is caused by any disabled plugins:

    1 update bandana set bandanavalue = '<map/>' where bandanakey='plugin.manager.state.Map';
  • Clear plugin cache, Clear the content of temp directory located in both Confluence Home and Confluence Installation path, Clear the content of work directory located in Confluence Installation path

  • Hook another fresh vanilla Confluence Installation Directory to your existing Confluence Home Directory and see if the problem persists with a fresh Confluence Installation Directory

Cause

The problem seems to be a corrupted Installation Directory. This might be due to the files modified in Installation Directory

Solution

Resolution

  • Stop the current Confluence instance, download and set a new Confluence Installation Directory (same version) to point at the existing Home Directory

  • If the issue persists, please contact support@atlassian.com to assist you on this case

Updated on April 8, 2025

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