Create button missing after upgrade on Linux

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Symptoms

After upgrade, the "Create" button no longer visible.

(Auto-migrated image: description temporarily unavailable)

Diagnosis

Go to your Installation directory and Confluence Home Directory, and run below's command to show the folder's permission.

1 ls -al

Cause

The user account running Confluence does not have the permission to write to the home folder.

Solution

Resolution

Make sure that your user have the permission to write on those folder or you can run below's command to gain access to all user.

1 chmod a+x

The button will be triggered after pressing the shortcut key "C"

Updated on April 2, 2025

Still need help?

The Atlassian Community is here for you.