Create button and top navigation menus hidden on license expiry

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Create button and the navigation menus don't appear on the Confluence header.

(Auto-migrated image: description temporarily unavailable)

Cause

The Confluence license has expired.

Resolution

Update a valid license to your Confluence instance

To update your Confluence license:

  1. Go to ⚙ > General Configuration > License Details

  2. Enter your new license in the License field.

  3. Choose Save.

Updated on May 22, 2025

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