Copy page error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When copying a page in confluence, an error is displayed in the browser and the page is not copied.
The following appears in the atlassian-confluence.log:
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Cause
java.lang.RuntimeException: Error creating temp file in folder: /opt/confluence-home/attachments/ver003/199/206/4456449/182/184/6684682/6881282
at com.atlassian.confluence.pages.persistence.dao.FileSystemAttachmentDataDao.writeStreamToFile(FileSystemAttachmentDataDao.java:199)
caused by: java.io.IOException: No such file or directory
at java.io.UnixFileSystem.createFileExclusively(Native Method)Cause
The system account running Confluence does not possess the proper permissions to write to the confluence.home directory.
Resolution
Assign the appropriate permissions to the system account responsible for running Confluence.
Multiple problems due to file system permissions configuration
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