Confluence: Unable to compile Soy template in plugin module
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When you access Confluence dashboard, it may not render properly the menus, look fuzzy and you will see the following error instead of the dashboard (It can appear in logs as well):
Error formatting macro: recently-updated-dashboard: com.atlassian.confluence.renderer.template.TemplateRenderingException: Unable to compile Soy template in plugin module: confluence.macros.dashboard:dashboard-macros-resources
Diagnosis
The following appears in the atlassian-confluence.log:
WARN [http-8090-8] [confluence.plugins.soy.VelocityFriendlySoyTemplateRenderer] getRenderedTemplateHtml Error while rendering the template com.atlassian.auiplugin:aui-experimental-soy-templates:aui.page.header.soy
com.atlassian.confluence.renderer.template.TemplateRenderingException: Unable to compile Soy template in plugin module: com.atlassian.auiplugin:aui-experimental-soy-templates
at com.atlassian.confluence.plugins.soy.ConfluenceSoyTemplateRenderer.renderTo(ConfluenceSoyTemplateRenderer.java:35)
at com.atlassian.confluence.renderer.template.DelegatingTemplateRenderer.renderTo(DelegatingTemplateRenderer.java:37)
...
Caused by: com.atlassian.soy.renderer.SoyException: Unable to compile Soy template in plugin module: com.atlassian.auiplugin:aui-experimental-soy-templates
at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:160)
at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40)
at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33)
... 100 more
Caused by: com.atlassian.soy.renderer.SoyException: Error while extracting module data for '[com.atlassian.auiplugin:aui-experimental-soy-templates]'
at com.atlassian.soy.impl.ModuleDataFactory.get(ModuleDataFactory.java:78)
at com.atlassian.soy.impl.DefaultSoyManager.makeBuilder(DefaultSoyManager.java:252)
at com.atlassian.soy.impl.DefaultSoyManager.strainTofu(DefaultSoyManager.java:244)
at com.atlassian.soy.impl.DefaultSoyManager.access$400(DefaultSoyManager.java:49)
at com.atlassian.soy.impl.DefaultSoyManager$1.apply(DefaultSoyManager.java:100)
at com.atlassian.soy.impl.DefaultSoyManager$1.apply(DefaultSoyManager.java:94)
... 123 more
Caused by: java.lang.IllegalStateException: Required plugin module com.atlassian.auiplugin:aui-experimental-soy-templates was either missing or disabled
at com.atlassian.soy.impl.ModuleDataFactory$ModuleDataBuilder.addTemplatesAndFunctionsForTree(ModuleDataFactory.java:117)
at com.atlassian.soy.impl.ModuleDataFactory$ModuleDataBuilder.access$200(ModuleDataFactory.java:102)
at com.atlassian.soy.impl.ModuleDataFactory.extractModuleData(ModuleDataFactory.java:95)
at com.atlassian.soy.impl.ModuleDataFactory.access$000(ModuleDataFactory.java:30)
at com.atlassian.soy.impl.ModuleDataFactory$1.apply(ModuleDataFactory.java:52)
at com.atlassian.soy.impl.ModuleDataFactory$1.apply(ModuleDataFactory.java:48)
... 134 moreCheck if the log files are indicating that Plugins are Disabled at Startup due to a timeout:
WARN [Timer-4] [internal.dependencies.startup.DependencyWaiterApplicationContextExecutor] timeout Timeout occurred before finding service dependencies for [NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.aui.plugin-integration-sal, config=osgibundle:/META-INF/spring/*.xml)]
Cause
Confluence bundled plugin Shared Access Layer (SAL) is not being enabled due to a timeout in the startup. This plugin is required to render Confluence pages.
Solution
Shutdown Confluence
In the installation folder of your Confluence edit either
bin/setenv.batorbin/setenv.shfile in a text editor.Add the JVM parameter
setenv.sh
CATALINA_OPTS="-Datlassian.plugins.enable.wait=300 ${CATALINA_OPTS}"See Configuring System Properties for tips on how to set an environment variable.
And then, clean the plugins cache by removing the directories below: This will remove the plugin cache files only. It will not permanently remove any plugins. These directories will be recreated during the next Confluence startup
<confluence-home>/bundled-plugins <confluence-home>/plugins-cache <confluence-home>/plugins-osgi-cache <confluence-home>/plugins-temp <confluence-home>/bundled-plugins_languageStart Confluence
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