Confluence Server Base URL is greyed out and cannot be edited

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When in the Confluence administration screens and editing the 'General configuration' section, the Confluence Base URL is greyed out and cannot be changed.

Cause

'System Administrator' privileges are required to edit the baseURL, regular users and space administrators can not edit the base URL.

Resolution

  • Login as a user which has 'System Administrator' privileges. For more details on permissions in Confluence please see Global Permissions Overview.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.