Confluence not displaying the new dashboard after an upgrade to Confluence 5.9
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Confluence 5.9 sports a brand new dashboard that should automatically be installed after an upgrade to version 5.9.x and above, as described in the Confluence 5.9 Release Notes:
However, after an upgrade to Confluence 5.9.x, Confluence is not displaying this new dashboard
Cause
There are customizations in your instance:
Go to Confluence Admin > Layouts > and check to see if there are any customizations present.
Your site might be using a page as the site homepage or you may have set your own personal homepage.
(As a user), Head to Profile > Settings. Check if you have any other page other than Dashboard has been set as your homepage
If you're an administrator, head to
> General Configuration > Further Configuration. Check if you have any other page other than Dashboard has been set as your homepage
Resolution
Restore all customization in your instance:
Go to Confluence Admin > Layouts > and backup all the customizations
Make sure that the Global Layout has been set to <default>
Restore the site homepage or personal homepage to Dashboard
(As a user), Head to Profile > Settings > Edit and choose Dashboard as your homepage. This will set the dashboard as your personal homepage (you can always change it back later).
If you're an administrator, head to
> General Configuration > Further Configuration and set the dashboard as the default homepage for the whole site.
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