Confluence login page is not properly rendered in IE
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
Confluence login page is not properly rendered in Internet Explorer, as per the following screenshot:
Diagnosis
Your Confluence is an EAR/WAR installation
Clearing browser cache/add-ons didn't help
No JavaScripts error
Cause
This issue occurs if the server sends a "Cache-control:no-store" header or sends a "Cache-control:no-cache" header.
Solution
Resolution
Include these Valve elements in the <Context> element of <confluence-install>/conf/server.xml (if your server.xml has no <Context> element configuration, check in <confluence-install>/conf/context.xml instead) :
1 2<Valve className="org.apache.catalina.authenticator.FormAuthenticator" securePagesWithPragma="false" /> <Valve className="org.apache.catalina.authenticator.NonLoginAuthenticator" securePagesWithPragma="false" />Restart Confluence
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