Confluence Fails to Start due to Stopped Oracle's Database Listener
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When using Oracle, Confluence fails to start. The following appears in the atlassian-confluence.log:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Caused by: java.sql.SQLRecoverableException: Io exception: The Network Adapter could not establish the connection
at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:101)
at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:112)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:173)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:229)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:458)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:411)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:490)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:202)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:33)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:465)
at org.apache.tomcat.dbcp.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
at org.apache.tomcat.dbcp.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
... 46 more
Cause
Oracle's database listener is not running.
Resolution
Start Oracle's database listener and restart Confluence.
Was this helpful?