Confluence Cloud Migration Assistant fails to enable due to Okta integration
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The Cloud Migration Assistant for Confluence app fails to enable in Confluence server due to a duplicate package warning, when using the Okta Authenticator integration. The following appears in the atlassian-confluence.log
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2019-07-03 07:26:09,164 WARN [localhost-startStop-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'javax.inject' with different versions. Files: okta-confluence-2.0.3.jar and javax.inject-1.jar
'/confluence-app/confluence/confluence/WEB-INF/lib/okta-confluence-2.0.3.jar'
'/confluence-app/confluence/confluence/WEB-INF/lib/javax.inject-1.jarDiagnosis
Environment
Confluence is using the Okta On Premises SAML App for authentication
Diagnostic Steps
Remove the integration temporarily to check if the plugin re-enables
Cause
The duplicate package in the plugin system is causing issues when the Cloud Migration plugin tries to enable.
Solution
Resolution
Install the 3.1.4+ version of the Okta Confluence Authenticator Jar to fix the problem. See Okta's Release Notes for more information.
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