Confluence Cannot Start Due to the Scriptix Plugin
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
This problem is related to a third party plugin, and therefore not supported by Atlassian. See Atlassian Supported Plugins for more information.
Symptoms
Confluence will not start. The following error appears in the log:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Cause:
javax.servlet.ServletException: Filter execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:226)
caused by: java.lang.NoClassDefFoundError: javax/script/ScriptException
at com.adaptavist.confluence.scriptix.execVectors.AbstractExecVector.getScriptixManager(AbstractExecVector.java:13)
Stack Trace: [hide]
javax.servlet.ServletException: Filter execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:226)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35)
...
at java.lang.Thread.run(Unknown Source)
caused by:
java.lang.NoClassDefFoundError: javax/script/ScriptException
at com.adaptavist.confluence.scriptix.execVectors.AbstractExecVector.getScriptixManager(AbstractExecVector.java:13)
at com.adaptavist.confluence.scriptix.execVectors.ScriptixEventListener.handleEvent(ScriptixEventListener.java:22)
at com.atlassian.event.DefaultEventManager.sendEventTo(DefaultEventManager.java:131)
at com.atlassian.event.DefaultEventManager.onApplicationEvent(DefaultEventManager.java:52)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:68)
at org.springframework.context.support.AbstractApplicationContext.publishEvent(AbstractApplicationContext.java:218)
at com.atlassian.event.DefaultEventManager.publishEvent(DefaultEventManager.java:44)
...
Cause
The Scriptix Plugin uses Java 6 Libraries.
Resolution
Either switch to Java 6 or delete the plugin from the database:
1
2
DELETE from PLUGINDATA where PLUGINKEY = '<The Plugin Key>';
where 'The Plugin Key' is the name corresponding to that plugin. See How to manually remove malfunctioning apps (plugins) from Confluence Data Center for reference.
Was this helpful?