Clicking on Plugin Repository, Office Connector Configuration, WebDAV Configuration, or Configure Allowlist yields 'Page Not Found' in 2.10.x

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Some links in Admin Console wil yield a "Page not found", for instance, when clicking on:

  • Plugin Repository

  • WebDAV configuration

  • Configure allowlist

  • Office Connector Configuration

Cause

Plugin Repository Client is version 2.13.3, which is not compatible with 2.10.x. See APR-171.

Resolution

*To resolve this problem, remove the Confluence Repository Client from the PLUGINDATA table: *

  1. Run:

    1 select PLUGINDATAID, PLUGINKEY, FILENAME from PLUGINDATA where PLUGINKEY = 'confluence.repository.client';
  2. Ensure there are no records returned for this query. If there are, remove them from the databese:

    1 delete from PLUGINDATA where PLUGINKEY = 'confluence.repository.client';
  3. Also uninstall it through the plugin manager, from Administration >> Plugins. Confluence will then reload the bundled plugin in the next startup.

  4. Restart Confluence to reload the plugin from the bundled-plugins folder.

Updated on April 8, 2025

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