Cannot Update Universal Plugin Manager (UPM) due to NO_AUTO_VALUE_ON_ZERO set on MySQL's sql_mode parameter

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Attempting to update the universal plugin manager (UPM) display the Error message on screen that suggesting to check the logs for additional information.

The following appears in the atlassian-confluence.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 2014-03-11 17:33:26,417 ERROR [UpmAsynchronousTaskManager:thread-2] [atlassian.event.internal.AsynchronousAbleEventDispatcher] run There was an exception thrown trying to dispatch event 'com.atlassian.plugin.event.events.PluginModuleEnabledEvent@a81fe5' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.atlassian.confluence.plugins.featurediscovery.PluginModuleEventListener.onPluginModuleEnabled(com.atlassian.plugin.event.events.PluginModuleEnabledEvent), listener=com.atlassian.confluence.plugins.featurediscovery.PluginModuleEventListener@1158ba9}'. -- referer: http://athena.yorkstreet.local/plugins/servlet/upm | url: /rest/plugins/1.0/ | userName: admin java.lang.RuntimeException: java.lang.NullPointerException at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:50) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84) at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1663) .. Caused by: java.lang.NullPointerException at net.java.ao.EntityManager$CacheKey.hashCode(EntityManager.java:1227) at java.util.HashMap.hash(HashMap.java:351) at java.util.HashMap.getEntry(HashMap.java:443) at java.util.LinkedHashMap.get(LinkedHashMap.java:301) at net.java.ao.EntityManager.getFromCache(EntityManager.java:285) at net.java.ao.EntityManager.peer(EntityManager.java:269)

Or :

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Duplicate entry '0' for key 'PRIMARY' 2014-02-25 16:22:43,983 ERROR [UpmAsynchronousTaskManager:thread-2] [atlassian.event.internal.AsynchronousAbleEventDispatcher] run There was an exception thrown trying to dispatch event 'com.atlassian.plugin.event.events.PluginModuleEnabledEvent@f1e16a' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.atlassian.confluence.plugins.featurediscovery.PluginModuleEventListener.onPluginModuleEnabled(com.atlassian.plugin.event.events.PluginModuleEnabledEvent), listener=com.atlassian.confluence.plugins.featurediscovery.PluginModuleEventListener@1ea12da}'. -- referer: http://local host:8090/plugins/servlet/upm#manage | url: /rest/plugins/1.0/ | userName: admin java.lang.RuntimeException: There was a SQL exception thrown by the Active Objects library: Database: - name:MySQL - version:5.5.36-log - minor version:5 - major version:5 Driver: - name:MySQL Connector Java - version:mysql-connector-java-5.1.28 ( Revision: user@oracle.com-20131125092425-yvejy3xvci77ru3k ) com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Duplicate entry '0' for key 'PRIMARY' at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66) ........

Cause

In MySQL configuration ( my.ini (Windows) or my.cnf (Unix) ), parameter of sql_mode is set to NO_AUTO_VALUE_ON_ZERO.

Resolution

  1. Edit the my.cnf file (often named my.ini on Windows operating systems or my.cnf on UNIX operating systems) in your MySQL server.

  2. Remove NO_AUTO_VALUE_ON_ZERO from sql_mode.

    After removing NO_AUTO_VALUE_ON_ZERO parameter from sql_mode:

      sql_mode = NO_AUTO_CREATE_USER

  3. Clear Plugin Cache

Updated on April 8, 2025

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