Cannot Delegate Confluence User Management to JIRA Using DB2
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
1
2
3
4
5
6
7
8
9
2008-06-04 09:56:10,862 FATAL [http-80-Processor4] [user.provider.jdbc.JDBCCredentialsProvider] handles Could not see if [admin] is handled
com.ibm.db2.jcc.b.SqlException: DB2 SQL error: SQLCODE: -204, SQLSTATE: 42704, SQLERRMC: JIRAUSER.USERBASE
...
at com.opensymphony.user.provider.jdbc.JDBCCredentialsProvider.handles(JDBCCredentialsProvider.java:131)
caused by:
com.ibm.db2.jcc.b.SqlException: DB2 SQL error: SQLCODE: -727, SQLSTATE: 56098, SQLERRMC: 2;-204;42704;JIRAUSER.USERBASE
...
at com.opensymphony.user.provider.jdbc.JDBCCredentialsProvider.handles(JDBCCredentialsProvider.java:131)
Cause
The DB user provided for confluence retrieving information from JIRA's DB does not have sufficient security privileges.
Resolution
Provide the same user credentials used by Jira, which should have sufficient privileges and permissions.
Was this helpful?