Cannot Create XML Backup with the WARN message "No daily backup directory specified to store the backups." in the logs
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Not able to create an XML backup either from:
Daily XML backup job, or
Manual XML backup creation from the admin console
The following appears in the atlassian-confluence.log
1
2015-04-23 10:51:48,232 WARN [scheduler_Worker-10] [confluence.importexport.impl.BackupJob] executeJob No daily backup directory specified to store the backups. Taking no action!
Diagnosis
Diagnostic Steps
Go to CONFLUENCE_HOME and open confluence.cfg.xml
Check if the string
"admin.ui.allow.daily.backup.custom.location"is set to false:
1<property name="admin.ui.allow.daily.backup.custom.location">false</property>
If this is the case, proceed to Resolution
Cause
It seems like there was a discrepancies between the home folder and the designated backup folder. Might be caused of a migration/upgrade, the backup folder path might still point to old home folder.
Solution
Resolution
Edit your confluence.cfg.xml file, and change the custom location to true:
1<property name="admin.ui.allow.daily.backup.custom.location">true</property>Restart Confluence
Go to Confluence Admin >> Backup Administration
Click the "Edit" button
Choose the "default"
Click Submit
Try to create backup with the above settings. Should the above solve the issue, retrace your steps and change the "admin.ui.allow.daily.backup.custom.location" back to false
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