Cache Management Does Not Display Any Information
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The Cache Statistics page in Confluence Administration > Cache Management appears to be empty:

The following appears in the
atlassian-confluence.log
:
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2014-06-19 22:49:09,332 ERROR [http-bio-8552-exec-6] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: Multiple decimal separators in pattern "###.###.###.###.###"
-- referer: http://localhost:8552/admin/cache/showStatistics.action | url: /rest/cacheManagement/1.0/stats | userName: admin
java.lang.IllegalArgumentException: Multiple decimal separators in pattern "###.###.###.###.###"
Cause
The number format under Confluence Admin > General Configuration > Formatting and International Settings is configured incorrectly.
Resolution
Under Formatting and International Settings, revert the number format back to the default setting:
Go to Confluence Admin > General Configuration > Formatting and International Settings
Reconfigure the "Long Number Format" and "Decimal Number Format" back to the default, as shown below:
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