After Upgrading Confluence, Plugins No Longer Function Correctly or Throw Errors
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After upgrading to a newer version of Confluence, plugins no longer function correctly or are throwing errors.
Cause
In most cases, this is caused by an incompatibility between the new version of Confluence and your plugins.
Resolution
Check the Universal Plugin Manager for new versions of installed plugins. If a plugin does not appear, check After Upgrading Confluence New Plugins Are Not Displayed in the Plugin Manager.
If updating the plugin does not resolve the problem, contact the plugin developer for further assistance. See the Plugin Exchange for contact information.
For Atlassian Supported plugins, please create a support request.
For third party plugins, please contact the plugin developer's directly.
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