After upgrade Dashboard does not render properly and information is missing from the Dashboard
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After an upgrade to Confluence 5.9.x the dashboard is not rendered correctly and some gadgets are missing eg: team calendar upcoming event .
The look and feel of the dashboard are still reflected as they were in Confluence 5.8.x, and the new dashboard that comes with Confluence 5.9.x is not shown.
Diagnosis
Diagnostic Steps
Check if there are any customization to the Global layout . This an be found at General Configuration >> Layouts >> Global Layout .
If Documentation theme is being used please switch to Default theme and check for custom layouts.
Cause
The applied custom layouts are no more compatible with the newer versionConfluenceence and need to be made compatible.
Workaround
Back up the existing layout and reset the customized layout to Default.by clicking on Reset Default next to the custom layout
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