After Adding a Context Path to the Base URL, Icons Appear as Broken Images
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
After adding a context path to the Base URL, icons appear as broken images.
Diagnosis
Environment
Confluence 5.10 or above (including Confluence 6.x)
The Base URL was changed with an added context path. For example, the Base URL was
http://confluence.mycompany.com/
and is now
http://confluence.mycompany.com/confluence
Cause
The context path needs to be changed in both server.xml and confluence.cfg.xml. This is new since Confluence 5.10.
Solution
Resolution
To fix this, look at <confluence-install>/conf/server.xml and check the path attribute in the <Context /> element, here path="/confluence".
server.xml
<Context path="/confluence" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true">edit <confluence-home>/confluence.cfg.xml and change confluence.webapp.context.path from
confluence.cfg.xml
<property name="confluence.webapp.context.path"></property>to
confluence.cfg.xml
<property name="confluence.webapp.context.path">/confluence</property>Please review the documentation here
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