Add-ons are not available after upgrading Universal Plugin Manager (UPM) in Confluence Data Center
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
No add-ons are available after upgrading the Universal Plugin Manager in Confluence Data Center, and the add-ons menu does not appear. UPM itself is also not available.
Cause
The Universal Plugin Manager plugin is not completley cluster safe, and requires a rolling restart to propagate changes to each node.
Resolution
After Updating the Universal Plugin Manager, you should restart each Confluence node in turn (rolling restart) to ensure the change is propagated to every node in the cluster.
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