A "Delete failed" message displays when trying to delete a page
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When a user tries to delete a page, it fails with a "Delete failed" error.
Environment
6.15.10
Diagnosis
Upon deleting a page, the following message appears:
Delete failed: We couldn't delete your pages. Try again.
Cause
The indexing of the content is outdated. While the page was actually deleted, it was still included in the index cache.
Solution
Follow the steps of Content Index Administration to rebuild the search index.
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