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Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the atlassian-bitbucket.log:
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2014-11-11 13:13:12,210 ERROR [http-nio-7990-exec-11] @1NKG2G4x793x144136x0 1c8u1oc 10.8.6.36 "GET /mvc/error500 HTTP/1.1" c.a.s.i.web.ErrorPageController There was an unhandled exception loading [/projects/<project>/repos/<repo>/commits/<commitHash>]
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.google.template.soy.tofu.SoyTofuException: In template bitbucket.layout.aui: When evaluating "webResourceManager_includeResources()": Error while computing function "webResourceManager_includeResources()": org.apache.catalina.connector.RequestFacade cannot be cast to javax.servlet.http.HttpServletRequestWrapper
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:978) ~[FrameworkServlet.class:4.1.1.RELEASE]
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) ~[na:na]
at com.atlassian.bitbucket.internal.spring.security.Bitbucket ServerAuthenticationFilter.doFilter(Bitbucket ServerAuthenticationFilter.java:86) ~[Bitbucket ServerAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:111) ~[BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:77) ~[BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) ~[TrustedApplicationsFilter.class:na]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) ~[na:na]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) ~[TrustedApplicationsFilter.class:na]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) ~[na:na]
at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:32) ~[na:na]
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) ~[na:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:89) ~[BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75) ~[BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:85) ~[DefaultRequestManager.class:na]
at com.atlassian.bitbucket.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:35) ~[ConfigurableWebFilter.class:na]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [na:1.7.0_45]
at java.lang.Thread.run(Thread.java:744) [na:1.7.0_45]
... 215 frames trimmed
Caused by: com.google.template.soy.tofu.SoyTofuException: In template bitbucket.layout.aui: When evaluating "webResourceManager_includeResources()": Error while computing function "webResourceManager_includeResources()": org.apache.catalina.connector.RequestFacade cannot be cast to javax.servlet.http.HttpServletRequestWrapper
at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) ~[na:na]
at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) ~[na:na]
at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) ~[na:na]
at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) ~[na:na]
at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:118) ~[na:na]
at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:52) ~[na:na]
at com.atlassian.bitbucket.internal.plugin.OsgiServiceProxyFactoryImpl$DynamicServiceInvocationHandler.invoke(OsgiServiceProxyFactoryImpl.java:119) ~[OsgiServiceProxyFactoryImpl$DynamicServiceInvocationHandler.class:na]
at com.atlassian.soy.springmvc.SoyView.render(SoyView.java:55) ~[SoyView.class:na]
at com.atlassian.bitbucket.internal.web.soy.Bitbucket ServerSoyViewResolver$1.render(Bitbucket ServerSoyViewResolver.java:33) ~[Bitbucket ServerSoyViewResolver$1.class:na]
... 17 common frames omittedCause
Unsupported/outdated plugin installed. Issue present in:
be.calmware.plugins.bitbucket-cherry-pick-plugin 0.3.0 (Bitbucket Server 3.4.1)
Resolution
Upgrade plugins to a supported version with Bitbucket Server.
Updated on April 8, 2025
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