Unable to add Global permissions to groups

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When trying to add Global permissions to groups, the following message and screen are displayed on Bitbucket Server UI:

An error occurred Something went wrong while trying to serve your request. Try reloading the page.
(Auto-migrated image: description temporarily unavailable)

Cause

This message is caused by a reverse proxy set up in front of Bitbucket Server. Please:

Updated on May 22, 2025

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