Troubleshooting steps for Docker instances
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This page aims to provide the information to be collected when investigating an issue when Bitbucket Server runs in a Docker container.
Solution
Run the following commands:
docker version
docker stats (multiple times to collect trends)
docker info
docker logs (View Container Logs)
docker images --digests (to retrieve the digest of the Docker image)
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