SpringMVC dispatcher springMvc could not be started due to AccessDeniedException on Windows.
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After upgrading Bitbucket or installing on Windows, Bitbucket is unable to startup.
Environment
Windows
Diagnosis
In the atlassian-bitbucket.log you may see something similar to the following:
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2021-03-16 14:00:28,249 ERROR [spring-startup] c.a.e.i.AsynchronousAbleEventDispatcher There was an exception thrown trying to dispatch event [com.atlassian.plugin.event.events.PluginFrameworkStartingEvent@75f7f1cc] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.onStart(com.atlassian.plugin.event.events.PluginFrameworkStartingEvent), listener=com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager@7ad12091} (monitored)]
java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.ExceptionInInitializerError. Listener: com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager event: com.atlassian.plugin.event.events.PluginFrameworkStartingEvent
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:57)
at com.atlassian.diagnostics.internal.platform.event.EventSystemMonitor.invokeMonitored(EventSystemMonitor.java:109)
at com.atlassian.diagnostics.internal.platform.event.MonitoredListenerInvoker.invoke(MonitoredListenerInvoker.java:38)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.diagnostics.internal.platform.event.MonitoredEventDispatcher.dispatch(MonitoredEventDispatcher.java:36)
at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:215)
at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:88)
at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.internalPublish(TransactionAwareEventPublisher.java:155)
at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.publish(TransactionAwareEventPublisher.java:99)
at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:92)
at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:1962)
at com.atlassian.plugin.manager.DefaultPluginManager.lambda$earlyStartup$3(DefaultPluginManager.java:528)
at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:522)
at com.atlassian.stash.internal.plugin.StashPluginManager.lambda$earlyStartup$0(StashPluginManager.java:54)
at com.atlassian.stash.internal.plugin.PluginUpgradeHelper.withUpgrade(PluginUpgradeHelper.java:89)
at com.atlassian.stash.internal.plugin.StashPluginManager.earlyStartup(StashPluginManager.java:54)
at com.atlassian.plugin.manager.DefaultPluginManager.lambda$init$2(DefaultPluginManager.java:514)
at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:513)
at com.atlassian.stash.internal.plugin.SpringPluginSystemLifecycle.start(SpringPluginSystemLifecycle.java:35)
at org.springframework.context.support.DefaultLifecycleProcessor.doStart(DefaultLifecycleProcessor.java:182)
at org.springframework.context.support.DefaultLifecycleProcessor.access$200(DefaultLifecycleProcessor.java:53)
at org.springframework.context.support.DefaultLifecycleProcessor$LifecycleGroup.start(DefaultLifecycleProcessor.java:360)
at org.springframework.context.support.DefaultLifecycleProcessor.startBeans(DefaultLifecycleProcessor.java:158)
at org.springframework.context.support.DefaultLifecycleProcessor.onRefresh(DefaultLifecycleProcessor.java:122)
at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:895)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:554)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at java.lang.Thread.run(Unknown Source)
... 8 frames trimmed
Caused by: java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.ExceptionInInitializerError
at io.github.lukehutch.fastclasspathscanner.FastClasspathScanner.getUniqueClasspathElementURLs(FastClasspathScanner.java:1840)
at io.github.lukehutch.fastclasspathscanner.FastClasspathScanner.getUniqueClasspathElementURLs(FastClasspathScanner.java:1875)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)
... 31 common frames omitted
Caused by: java.util.concurrent.ExecutionException: java.lang.ExceptionInInitializerError
at java.util.concurrent.FutureTask.report(Unknown Source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at io.github.lukehutch.fastclasspathscanner.FastClasspathScanner$5.call(FastClasspathScanner.java:1782)
at io.github.lukehutch.fastclasspathscanner.FastClasspathScanner$5.call(FastClasspathScanner.java:1779)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
... 2 common frames omitted
Caused by: java.lang.ExceptionInInitializerError: null
at io.github.lukehutch.fastclasspathscanner.scanner.Scanner.call(Scanner.java:214)
at io.github.lukehutch.fastclasspathscanner.scanner.Scanner.call(Scanner.java:56)
... 4 common frames omitted
Caused by: java.lang.RuntimeException: Could not resolve current directory: C:\Atlassian\Bitbucket\7.11.1\app
at io.github.lukehutch.fastclasspathscanner.utils.FileUtils.getCurrDirPathStr(FileUtils.java:56)
at io.github.lukehutch.fastclasspathscanner.scanner.ClasspathFinder.<clinit>(ClasspathFinder.java:47)
... 6 common frames omitted
Caused by: java.nio.file.AccessDeniedException: C:\Atlassian\Bitbucket\7.11.1\app
at sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at sun.nio.fs.WindowsLinkSupport.getRealPath(Unknown Source)
at sun.nio.fs.WindowsPath.toRealPath(Unknown Source)
at sun.nio.fs.WindowsPath.toRealPath(Unknown Source)
at io.github.lukehutch.fastclasspathscanner.utils.FileUtils.getCurrDirPathStr(FileUtils.java:52)
... 7 common frames omittedCause
The user running Bitbucket (atlbitbucket by default) does not have the correct permissions to start the Bitbucket app.
Solution
Navigate to the Bitbucket installation directory (in the above stacktrace, that would be C:\Atlassian\Bitbucket\7.11.1).
Right-click on the directory and click "Properties."
Click on the "Security" tab.
Click "Advanced" and then "Change Permission."
Find the user that is running Bitbucket and ensure that user has "Full Control"
Ensure all subdirectories share the same "Full Control" level of permissions.
Restart Bitbucket.
Updated on March 13, 2025
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