Repository importer failes with "error while loading shared libraries: libcurl-httpd24.so.4"

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Problem

While importing a repository from an external source like Bitbucket Cloud or GitHub it fails with the following error is reported in the atlassian-bitbucket.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 2019-06-03 17:38:16,674 ERROR [pool-7-thread-3] c.a.b.i.i.repository.RefSyncTask Failed to import repository: IT/standard_config[332] com.atlassian.bitbucket.scm.CommandFailedException: '/opt/rh/rh-git29/root/bin/git -c gc.auto=0 -c credential.username=user1 -c credential.helper= fetch --force --prune --progress http://vsirigireddy@ua00gitapp01.bjw2k.asg/it-unix/standard_config.git +refs/*:refs/*' exited with code 141 saying: git-remote-http: error while loading shared libraries: libcurl-httpd24.so.4: cannot open shared object file: No such file or directory at com.atlassian.bitbucket.scm.DefaultCommandExitHandler.onError(DefaultCommandExitHandler.java:47) at com.atlassian.bitbucket.scm.git.command.GitCommandExitHandler.evaluateThrowable(GitCommandExitHandler.java:111) at com.atlassian.bitbucket.scm.git.command.GitCommandExitHandler.onError(GitCommandExitHandler.java:208) at com.atlassian.bitbucket.scm.DefaultCommandExitHandler.onExit(DefaultCommandExitHandler.java:32) at com.atlassian.stash.internal.scm.git.command.fetch.FetchExitHandler.onExit(FetchExitHandler.java:39) at com.atlassian.bitbucket.scm.BaseCommand.callExitHandler(BaseCommand.java:153) at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.internalGet(BaseCommand.java:287) at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.get(BaseCommand.java:251) at com.atlassian.bitbucket.scm.BaseCommand.call(BaseCommand.java:87) at com.atlassian.stash.internal.scm.git.command.SimpleGitCommand.configureAndCall(SimpleGitCommand.java:84) at com.atlassian.stash.internal.scm.git.command.fetch.MirrorSynchronizeCommand.call(MirrorSynchronizeCommand.java:116) at com.atlassian.stash.internal.scm.git.command.fetch.MirrorSynchronizeCommand.call(MirrorSynchronizeCommand.java:33) at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.syncRefs(RefSyncTask.java:118) at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.importRepository(RefSyncTask.java:97) at com.atlassian.stash.internal.user.DefaultEscalatedSecurityContext.call(DefaultEscalatedSecurityContext.java:58) at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.call(RefSyncTask.java:62) at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.call(RefSyncTask.java:35) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.lang.Thread.run(Thread.java:748) ... 1 frame trimmed Caused by: com.atlassian.utils.process.ProcessException: Non-zero exit code: 141 at com.atlassian.bitbucket.scm.SummarizingProcessHandler.complete(SummarizingProcessHandler.java:47) at com.atlassian.utils.process.ExternalProcessImpl.wrapUpProcess(ExternalProcessImpl.java:667) at com.atlassian.utils.process.ExternalProcessImpl.finish(ExternalProcessImpl.java:163) at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.get(BaseCommand.java:249) ... 13 common frames omitted

Cause

The Bitbucket Server user can't use a required library for the importer to succeed.

Resolution

  1. Add library path into LD_LIBRARY_PATH in the Operating System

  2. In _start-webapp.sh find the variable JVM_SUPPORT_RECOMMENDED_ARGS and set the following:

    1 JVM_SUPPORT_RECOMMENDED_ARGS="-Djava.library.path=.:/opt/rh/httpd24/root/usr/lib64"
Updated on April 11, 2025

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