Permission error on user profile page after adding SSH key
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After adding SSH key on user profile page, the page load with permission error.
The following appears in the atlassian-bitbucket.log with debug logging:
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2013-03-25 11:50:20,318 DEBUG [http-bio-7990-exec-737] 0123 710x9052x1 199drao 43.9.31.202,43.2.136.66 "GET /admin/users/more-members HTTP/1.1" c.a.s.r.e.ServiceExceptionMapper Mapping ServiceException to REST response 401
com.atlassian.bitbucket.exception.AuthorisationException: You are not permitted to access this resource
at com.atlassian.bitbucket.internal.aop.ExceptionRewriteAdvice.afterThrowing(ExceptionRewriteAdvice.java:35) ~[bitbucket-platform-2.0.3.jar:na]
at sun.reflect.GeneratedMethodAccessor1326.invoke(Unknown Source) ~[na:na]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_15]
at java.lang.reflect.Method.invoke(Method.java:601) ~[na:1.7.0_15]
at org.springframework.aop.framework.adapter.ThrowsAdviceInterceptor.invokeHandlerMethod(ThrowsAdviceInterceptor.java:144) ~[spring-aop-3.1.2.RELEASE.jar:3.1.2.RELEASE]
Cause
This is a bug in Bitbucket Server when the username is a numeric starting with zero: BSERV-3285 - Profile javascript errors for users with numeric usernames starting with zero
Resolution
Upgrade to Bitbucket Server 2.3.1+
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