Linux installer fails with InvocationTargetException caused by NullPointerException when run from command line
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Running the installer from command line fails and the below exception is thrown in the install4j log file:
java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:704)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(AbstractHeadlessScreenExecutor.java:73)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(ConsoleScreenExecutor.java:24)
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(InstallerConsoleScreenExecutor.java:6)
at com.install4j.runtime.installer.Installer.getScreenExecutor(Installer.java:87)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:56)
at com.install4j.runtime.installer.Installer.main(Installer.java:45)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:85)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:62)
Caused by: java.lang.reflect.InvocationTargetException
at java.awt.EventQueue.invokeAndWait(EventQueue.java:1349)
at java.awt.EventQueue.invokeAndWait(EventQueue.java:1324)
at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:700)
... 12 more
Caused by: java.lang.NullPointerException
at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264)
at sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:219)
at sun.awt.FontConfiguration.init(FontConfiguration.java:107)
at sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:774)
at sun.font.SunFontManager$2.run(SunFontManager.java:441)
at java.security.AccessController.doPrivileged(Native Method)
at sun.font.SunFontManager.<init>(SunFontManager.java:386)
at sun.awt.FcFontManager.<init>(FcFontManager.java:35)
at sun.awt.X11FontManager.<init>(X11FontManager.java:57)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at java.lang.Class.newInstance(Class.java:442)
at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:83)
at java.security.AccessController.doPrivileged(Native Method)
at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at sun.font.SunFontManager.getInstance(SunFontManager.java:250)
at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:264)
at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1125)
at javax.swing.JComponent.getFontMetrics(JComponent.java:1626)
at javax.swing.text.WrappedPlainView.updateMetrics(WrappedPlainView.java:318)
at javax.swing.text.WrappedPlainView.updateChildren(WrappedPlainView.java:297)
at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:463)
at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1610)
at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1869)
at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:201)
at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:748)
at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:707)
at javax.swing.text.PlainDocument.insertString(PlainDocument.java:130)
at javax.swing.text.DefaultEditorKit.read(DefaultEditorKit.java:273)
at javax.swing.JEditorPane.setText(JEditorPane.java:1416)
at javax.swing.JEditorPane.<init>(JEditorPane.java:290)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.createEditorPane(AbstractHeadlessScreenExecutor.java:357)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.initFontManager(AbstractHeadlessScreenExecutor.java:309)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.access$400(AbstractHeadlessScreenExecutor.java:28)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor$2.run(AbstractHeadlessScreenExecutor.java:77)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:301)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)Environment
Bitbucket version: 7.13.0
Java: AdoptOpenJDK 1.8.0_275-b01 (extracted by the installer, not previously installed)
Operating System:Linux 5.4.0-73-generic (Ubuntu 20.04.2 LTS)
Cause
As the stack trace indicates, the NullPointerException happens when sun.awt.FontConfiguration.getVersion() is executed, which indicates that the version of FontConfiguration could not be determined, and that happens because the Linux fontconfig package is missing.
Solution
Install the Linux fontconfig package and run the Bitbucket installer again.
Updated on April 21, 2026
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