java.io.FileNotFoundException when loading server.xml
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Bitbucket Server fails to load the server.xml and the following appears in the catalina.out:
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28-Jul-2016 19:00:00.000 SEVERE [main] com.atlassian.stash.internal.catalina.startup.Bootstrap.logError Copying fallback default-server.xml to shared home; no other server.xml file was found
28-Jul-2016 19:00:00.001 SEVERE [main] com.atlassian.stash.internal.catalina.startup.Bootstrap.logException Failed to copy /opt/atlassian/bitbucket/4.5.2/conf/.default-server.xml to /var/atlassian/application-data/bitbucket/shared/server.xml
java.io.FileNotFoundException: /var/atlassian/application-data/bitbucket/shared/server.xml (Permission denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(FileOutputStream.java:270)
at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
at com.atlassian.stash.internal.catalina.startup.Bootstrap$ArgumentDecorator.copyFallbackServerXmlTo(Bootstrap.java:196)
at com.atlassian.stash.internal.catalina.startup.Bootstrap$ArgumentDecorator.apply(Bootstrap.java:131)
at com.atlassian.stash.internal.catalina.startup.Bootstrap.main(Bootstrap.java:79)Diagnosis
Diagnostic Steps
Check the permissions and ownership over the
server.xmlfile by running:1ls -l /var/atlassian/application-data/bitbucket/shared
Cause
The ownership over the
server.xmlfile isn't not properly set. In the case above, it was set as follows:1-rw------- 1 atlbitbucket root 7662 Jul 28 12:00 server.xmlThe user is properly set as "
atlbitbucket" as this is the user running the application, but it's related to the group "root".
Solution
Resolution
Adjust the ownership over the
server.xmlfile according to the user running the application, then restart Bitbucket Server:1chown atlbitbucket:atlbitbucket server.xml
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