Git clone is taking a long time to complete
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When running a git clone, it takes a long time to complete even if the repository is small.
There aren't errors in the application logs. In profiling logs, it shows that authentication takes a long time to complete:
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2018-05-25 13:40:10,086 | http-nio-80-exec-7 | @5IZFEEx801x2949x0 | rmadalozzo | -
[86782ms] - "GET /scm/tes/repotest.git/info/refs HTTP/1.1"
[86751ms] - Authentication org.springframework.security.authentication.AuthenticationProvider.authenticate(Authentication)
[86735ms] - attemptAuthentication - com.atlassian.bitbucket.server.bitbucket-authentication:crowdHttpAuthHandler
[86735ms] - AuthenticationResult com.atlassian.stash.internal.user.CaptchaService.authenticateWithCaptcha(CaptchaTicket,UncheckedOperation)
[16ms] - Page com.atlassian.bitbucket.user.UserService.findGroupsByUser(String,PageRequest)
[31ms] - void com.atlassian.stash.internal.scm.git.protocol.http.HttpRefAdvertisement.handleRequest()
[31ms] - C:\Program Files\Git\cmd\git.exe upload-pack --advertise-refs --stateless-rpc E:\Atlassian\ApplicationData\Stash\shared\data\repositories\25Cause
Check for the Follow referrals attribute in LDAP settings.
Resolution
Check to see from the LDAP settings if follow referrals attribute are enabled.
If it is, uncheck the Follow referrals LDAP attribute by going to Administration → User Directories → Edit → Advanced Settings → Follow Referrals.
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