Configuring the Mail Server to Use Gmail in Bitbucket Server
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
You can refer to this KB when you want to configure a Gmail Account for Mail Notifications in Bitbucket Server.
Solution
Go to the Mail server configuration in the Administration page.
Configure according to your needs:
Hostname: smtp.gmail.com
Port: 587
Username: <your_email>@gmail.com
Password: ********
Always use SSL/TLS: Yes
E-mail From: <your_email>@gmail.com
2FA enabled for the Gmail user
Notice that if the Gmail user has 2-step verification enabled, he/she will need to generate a password for an application (in this case Bitbucket Server) and use this application password - not the account password. Please refer to the guide below for more information:
If the resolution does not work, please get in touch with Atlassian Support.
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