Changed file list missing from commit details after upgrade to version 3

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After upgrading to Bitbucket Server 3.x, the "Changed files" information is not displayed within an individual commit.

The following appears in the atlassian-bitbucket.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2014-08-04 11:53:43,916 ERROR [AtlassianEvent::thread-5] jenkins @U0IPQXx713x126579x0 4akq2x 134.64.83.126 SSH - git-receive-pack '/project/repo.git' c.a.s.i.e.AsyncBatchingInvokersTransformer There was an exception thrown trying to dispatch event 'com.atlassian.bitbucket.repository.sync.RefsSynchronizedEvent[source=com.atlassian.bitbucket.internal.repository.sync.DefaultRefSyncService@7dfce3ef]' for the invoker 'SingleParameterMethodListenerInvoker{method=public void com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter.onRefsChangedEvent(com.atlassian.bitbucket.event.RepositoryRefsChangedEvent), listener=com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter@79603ed8}'. java.lang.RuntimeException: com.atlassian.bitbucket.pull.PullRequestService.findInDirection(Lcom.atlassian.bitbucket/pull/PullRequestDirection;ILjava/lang/String;Lcom.atlassian.bitbucket/pull/PullRequestState;Lcom.atlassian.bitbucket/pull/PullRequestOrder;Lcom.atlassian.bitbucket/util/PageRequest;)Lcom.atlassian.bitbucket/util/Page; at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) ~[atlassian-event-2.3.5.jar:na] at com.atlassian.bitbucket.internal.event.AsyncBatchingInvokersTransformer$AsyncInvokerBatch.invoke(AsyncBatchingInvokersTransformer.java:100) ~[bitbucket-platform-3.2.0.jar:na] at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) [atlassian-event-2.3.5.jar:na] at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:38) [sal-core-2.12.1.jar:na] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [na:1.7.0_17] at java.lang.Thread.run(Thread.java:722) [na:1.7.0_17] ... 1 frame trimmed Caused by: java.lang.NoSuchMethodError: com.atlassian.bitbucket.pull.PullRequestService.findInDirection(Lcom.atlassian.bitbucket/pull/PullRequestDirection;ILjava/lang/String;Lcom.atlassian.bitbucket/pull/PullRequestState;Lcom.atlassian.bitbucket/pull/PullRequestOrder;Lcom.atlassian.bitbucket/util/PageRequest;)Lcom.atlassian.bitbucket/util/Page; at com.atlassian.bitbucket.unapprove.UnapproveReviewersHook$2.get(UnapproveReviewersHook.java:75) ~[na:na] at com.atlassian.bitbucket.util.PagedIterable.iterator(PagedIterable.java:23) ~[bitbucket-util-3.2.0.jar:na] at com.atlassian.bitbucket.unapprove.UnapproveReviewersHook.postReceive(UnapproveReviewersHook.java:44) ~[na:na] at com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter$1.visit(AsyncPostReceiveRepositoryHookAdapter.java:49) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter$1.visit(AsyncPostReceiveRepositoryHookAdapter.java:45) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.bitbucket.internal.hook.repository.DefaultRepositoryHookService$RepositoryHookPagedTransactionCallback.doInTransaction(DefaultRepositoryHookService.java:616) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.bitbucket.internal.hook.repository.DefaultRepositoryHookService$RepositoryHookPagedTransactionCallback.doInTransaction(DefaultRepositoryHookService.java:592) ~[bitbucket-service-impl-3.2.0.jar:na] at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133) ~[spring-tx-4.0.5.RELEASE.jar:4.0.5.RELEASE] at com.atlassian.bitbucket.internal.hook.repository.DefaultRepositoryHookService.visitEnabledHooks(DefaultRepositoryHookService.java:304) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter.postReceive(AsyncPostReceiveRepositoryHookAdapter.java:45) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.bitbucket.internal.hook.repository.AsyncPostReceiveRepositoryHookAdapter.onRefsChangedEvent(AsyncPostReceiveRepositoryHookAdapter.java:40) ~[bitbucket-service-impl-3.2.0.jar:na] at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ~[atlassian-event-2.3.5.jar:na] ... 6 common frames omitted

Cause

This symptom is caused by the incompatibility of the Bitbucket Server Unapprove Reviewers Hook with Bitbucket Server 3.0.

Resolution

  • As displayed on its website the Bitbucket Server Unapprove Reviewers Hook has been archived.

  • To correct this behaviour, please Uninstall this app and restart your Bitbucket Server instance.

    ℹ️ For more information on plugin incompatibility for Bitbucket Server 3.0, please refer to

Updated on April 15, 2025

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