Bitbucket Server Fails to Startup after installation when Running on OpenJDK

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The following exception is reported when starting up Bitbucket Server:

1 2 3 4 5 A fatal error has occurred The following problem occurred which prevents Atlassian Bitbucket Server from starting correctly: OpenJDK 64-Bit Server VM is an unsupported JVM.

Cause

OpenJDK is not a supported environment for Bitbucket Server.

Resolution

Switch to the latest version of Oracle JDK to help resolve the problem.

Updated on April 8, 2025

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