Bitbucket Server Does Not Start - Failed to construct a URI for the NavBuilder from the current requests
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When running Bitbucket Server up to version 4.x, the application does not start and the following error can be seen immediately after the startup log entries in the atlassian-bitbucket.log:
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2016-11-15 14:18:16,298 INFO [spring-startup] c.a.s.i.server.BuildInfoLogger Starting Bitbucket 4.9.1 (c721a6c built on Wed Aug 31 18:58:59 PDT 2016)
2016-11-15 14:18:16,299 INFO [spring-startup] c.a.s.i.server.BuildInfoLogger JVM: Oracle Corporation OpenJDK 64-Bit Server VM 1.8.0_111-b15
2016-11-15 14:18:16,328 INFO [spring-startup] c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/atlassian/application-data/bitbucket
2016-11-15 14:18:21,176 INFO [spring-startup] c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/atlassian/application-data/bitbucket/shared
...
...
...
2016-11-15 15:05:48,485 ERROR [http-nio-7990-exec-8] @19L870Ax905x2513x0 qwhtwm <IP>,<IP> "GET /projects/CEL/avatar.png HTTP/1.1" c.a.s.internal.nav.NavBuilderImpl Failed to construct a URI for the NavBuilder from the current requests. Defaulting to application properties.
java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 14: http://[https://my.domain.com]
at java.net.URI$Parser.fail(URI.java:2848) ~[na:1.8.0_111]
at java.net.URI$Parser.failExpecting(URI.java:2854) ~[na:1.8.0_111]
at java.net.URI$Parser.parseServer(URI.java:3231) ~[na:1.8.0_111]
at java.net.URI$Parser.parseAuthority(URI.java:3155) ~[na:1.8.0_111]
at java.net.URI$Parser.parseHierarchical(URI.java:3097) ~[na:1.8.0_111]
at java.net.URI$Parser.parse(URI.java:3053) ~[na:1.8.0_111]
at java.net.URI.< init>(URI.java:673) ~[na:1.8.0_111]
at com.atlassian.stash.internal.nav.NavBuilderImpl.onRequestStarted(NavBuilderImpl.java:157) ~[classes/:na]
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) [atlassian-event-3.0.0.jar:na]
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:46) [atlassian-event-3.0.0.jar:na]
at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) [guava-18.0.jar:na]
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:105) [atlassian-event-3.0.0.jar:na]
at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:260) [atlassian-event-3.0.0.jar:na]
at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:102) [atlassian-event-3.0.0.jar:na]
at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.internalPublish(TransactionAwareEventPublisher.java:155) [bitbucket-platform-4.9.1.jar:na]
at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.publish(TransactionAwareEventPublisher.java:99) [bitbucket-platform-4.9.1.jar:na]
at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:78) [bitbucket-service-impl-4.9.1.jar:na]
at com.atlassian.stash.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38) [classes/:na]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_111]
at java.lang.Thread.run(Thread.java:745) [na:1.8.0_111]
... 36 frames trimmed Cause
The specific stack trace above was caused by a misconfiguration of the server.xml This is the most likely cause of such issues, although incorrect proxy rewrites could also cause such issue.
After configuring the instance with a reverse proxy, the Connector was configured this way, which caused the issue:
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<Connector port="7990" protocol="HTTP/1.1"
connectionTimeout="20000"
useBodyEncodingForURI="true"
proxyName="https://mydomain.com"
redirectPort="443"
compression="on"
compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript" />Resolution
The value for proxyName is incorrect in the configuration above. If you were configuring Bitbucket Server to have a reverse proxy by following one of our docmentation, for example: Securing Bitbucket Server with Apache using SSL, we request you add all these parameters plus the value for proxyName was incorrect: redirectPort, scheme, proxyName and proxyPort.
Therefore, fixing the configuration above to the one below and restarting the instance fixes the issue:
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<Connector port="7990"
protocol="HTTP/1.1"
connectionTimeout="20000"
useBodyEncodingForURI="true"
redirectPort="443"
compression="on"
compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript"
secure="true"
scheme="https"
proxyName="bitbucket.ultra.me"
proxyPort="443" />Was this helpful?