Bitbucket error "cannot open shared object file: No such file or directory"
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Bitbucket Server does not start and the following appears in the atlassian-bitbucket.log:
2012-11-14 15:14:51,328 ERROR [main] o.s.web.context.ContextLoader Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.security.authenticationManager': Cannot resolve reference to bean 'authenticationProvider' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'authenticationProvider' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/AuthenticationProviderImpl.class]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.bitbucket.user.UserService]: : Error creating bean with name 'userService' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/UserServiceImpl.class]: Unsatisfied dependency expressed through constructor argument with index 5 of type [com.octo.captcha.service.CaptchaService]: : Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'userService' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/UserServiceImpl.class]: Unsatisfied dependency expressed through constructor argument with index 5 of type [com.octo.captcha.service.CaptchaService]: : Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory
...
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'authenticationProvider' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/AuthenticationProviderImpl.class]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.bitbucket.user.UserService]: : Error creating bean with name 'userService' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/UserServiceImpl.class]: Unsatisfied dependency expressed through constructor argument with index 5 of type [com.octo.captcha.service.CaptchaService]: : Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'userService' defined in URL [jar:file:/opt/bitbucket/atlassian-bitbucket/WEB-INF/lib/bitbucket-service-impl-1.3.1.jar!/com.atlassian.bitbucket/internal/user/UserServiceImpl.class]: Unsatisfied dependency expressed through constructor argument with index 5 of type [com.octo.captcha.service.CaptchaService]: : Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imageCaptchaService' defined in class path resource [bitbucket-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.octo.captcha.service.image.DefaultManageableImageCaptchaService]: Constructor threw exception; nested exception is java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory
...
Caused by: java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_09/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directoryDiagnosis
N/A
Cause
Bitbucket Server is complaining about a library dependency, libgcc_s.so.1
Solution
Install the libgcc_s.so.1 package and after that, try to start Bitbucket Server again.
For RedHat (or similar distributions):
yum install gccFor Debian (or similar distributions):
apt install gccUpdated on June 27, 2025
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