Why create branch and pull request options are missing in workspace overview of Bitbucket?
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
A user might encounter that the create option in the Bitbucket UI does not list the branch or pull request options.
Cause
When users access the Bitbucket UI through bitbucket.org, they are consistently redirected to the overview page of the workspace most recently added. On this page, the Pull Requests tab displays all the pull requests created across all the repositories within that workspace. Notably, actions such as creating a pull request or branch are linked to a specific repository within a workspace rather than directly to the workspace itself. Due to this reason, when a user clicks the "Create" button, only the options associated with the workspace level are presented, as outlined below:
Solution
Navigate to the repository where the branch or pull request is currently being created or is intended to be created. Once the user navigates to the repository, all actions associated with the repository including pull requests and branch creation will be visible, as illustrated below:
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