Webhook 464 error from Jenkins server
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
This article explains a targeted solution for addressing the 464 error message encountered in the Webhooks logs when interacting with a Jenkins server.
Environment
Bitbucket Cloud
Diagnosis
When Webhooks history logging is enabled from Bitbucket Cloud repository, a 464 error may occur in your Jenkins server that is connected to the repository.
Cause
One of the causes identified is that this issue stems from the way Jenkins is processing requests from Bitbucket Cloud, which indicates a potential problem with the HTTPD configuration.
Solution
From the Jenkins server, changing the web server from Apache to Nginx is a confirmed solution.
Updated on March 21, 2025
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