Support for service or bot accounts in Bitbucket Cloud

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

A service account is a special type of user account that is created to represent a service or application rather than a person. Service accounts are used to automate various tasks, such as deploying code (CI/CD) operations, integrating with other services, and performing various operations on behalf of a user.

Solution

Bitbucket Cloud does not have service accounts or bot accounts. The user can follow the normal process of signing up in Bitbucket Cloud and using the created user as a service or bot account. The API rate limits apply to all users.

Bitbucket Cloud also supports Repository Access Tokens, Workspace Access Tokens, and Project Access Tokens which can be used for scripting tasks and integrating tools (such as CI/CD tools) with Bitbucket Cloud.

Updated on February 25, 2025

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