Loading bar stuck during repository creation
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
This article addresses the issue of creating a new repository in Bitbucket Cloud, where the process becomes stuck in an infinite loop and can't be completed:
Environment
Bitbucket Cloud.
Diagnosis
Create a new repository.
Attempt to open the repository and observe if it remains stuck on the creation page indefinitely.
Cause
The problem occurs when the repository creation process becomes stuck in the backend, preventing the repository from transitioning out of the creation state.
Solution
To fix the issue, you will need to reach out to our support team and ask them to delete the repository so that you may start the creation process again. To do this, open a ticket using this link.
If you can't open a ticket, use our community to request the deletion instead. Just make sure to mention the name of the repository you're having trouble with.
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